Cafe Software That Knows Your Regulars

Most Australian cafes run three or four disconnected systems — Square or Lightspeed for the till, Stampme or a paper card for loyalty, Xero or MYOB for the books, and maybe Deputy for rostering. Each one asks for the same menu items, the same staff names, and the same customer info, and none of them talk cleanly. The result is duplicate entry, a loyalty program nobody enrols in (because the kiosk is on a separate tablet), and Saturday-night cash counts that drift by ten dollars and nobody knows why. OneBookPlus brings the POS, loyalty stamps, daily sales, end-of- day cash count, supplier expenses, payroll and BAS-ready bookkeeping into one platform built for Australian counter-service cafes.

The POS runs in any browser. Open it on the iPad behind the bar in the morning, tap through the menu as orders come in, take cash or tap-and-go, receipts print or email. Every sale automatically posts to your books with the GST line split out correctly, and if loyalty is enabled, fires a stamp against the customer's card. Customers join by phone number in five seconds — no app to download. The stamp card lives entirely in OneBookPlus, so when the regular hits stamp #10 the next order shows the free-coffee reward as a cart discount the barista just confirms.

End-of-day in 90 seconds

The single most-repeated daily ritual in any cafe with cash payments is the lockup count, and the single most common reason that count drifts is variance hiding in a paper notebook nobody opens. OneBookPlus computes the expected cash from today's closed POS sales (cash subset only, factoring opening float entered at open). You count the till physically and enter the figure. Variance shows live — colour-coded balanced under $1, amber under $5, red above — and the "cash to bank" figure is exactly what you drop in the safe. The snapshot persists to the daily_sales table so your accountant has the trail. Back-dating for "I forgot to do Friday" works via a date picker; the previous snapshot prefills the opening float (most operators leave the same one overnight).

Loyalty that runs itself

Pick a rule once: stamps ("buy 10, get 1 free"), points ("1 point per dollar, $1 reward per 100 points"), or tiers ("Bronze, Silver, Gold" thresholds). Regulars join at the counter by phone number. Every closed sale earns automatically. The birthdays board shows whose birthday falls this week so you can send a one-tap "free coffee on us today" SMS — the highest-ROI marketing touch in retail and hospitality. The dashboard surfaces lapsed regulars (no visit in 60+ days) so you can win them back with a targeted message before they disappear entirely.

Bank feeds & BAS

Connect your business bank account via Consumer Data Right Open Banking and the card terminal's daily settlement matches against the day's POS card total each morning — green tick, no action. Supplier invoices (coffee roaster, bakery, milk, packaging, utilities) get recorded against the right category; snap a phone photo of the invoice and OneBookPlus reads the date and amount. At BAS quarter, the summary builds itself — GST collected on POS sales and invoices, GST credits on supplier expenses, net amount owing — and exports cleanly for your accountant.

Getting started

Sign up free — no credit card, no per-terminal contract. Add a category (Coffee), add the items (Flat White Reg/Lg, Long Black, Cappuccino…), set GST-inclusive prices. Open the POS and take a test sale. Most cafes are taking real orders in under twenty minutes. The Free plan covers a small cafe forever; Starter ($29/mo) and Growth ($69/mo) unlock unlimited invoicing, marketing, loyalty, and multi-user access.