Square handles payments — but it's primarily a POS and payment processor. OneBookPlus gives Australian businesses invoicing, CRM, bookings, marketing, and accounting in one app.





Key takeaways
5At a glance
From $0/mo — everything included
From $0/mo — POS & payments only
Feature by feature
See exactly what's included in each platform. OneBookPlus goes far beyond payments to give Australian businesses a complete operating system.
| Feature | OneBookPlus | Square |
|---|---|---|
| GST-compliant invoicing | ||
| Online booking page | ||
| CRM & contact management | ||
| Email marketing | ||
| Accounting & P&L reports | ||
| BAS / ATO tax summaries | ||
| Payment processing | ||
| Point of sale | ||
| Menu & order management | ||
| Google review requests | ||
| Quoting with one-click accept | ||
| Job management & pipeline | ||
| Native mobile app | ||
| Free plan available | ||
| Price (AUD) | From $0/mo | From $0/mo |
| All included · per business | Free + fee per sale · paid tiers per location |
Category by category
Where the line falls between a card-present POS & payments tool and an all-in-one AU-tax-native platform — including the per-transaction fees and per-location billing that don’t show up on a feature checklist. Cited against Square’s Australian public pages.
| Category | Feature | OneBookPlus | Square |
|---|---|---|---|
| POS & card-present | In-store POS terminal + card reader | Stripe Terminal / Tap to Pay | Square Reader / Terminal / Register [src] |
| Card processing fee | In-person tap-and-go rate | Stripe 1.7% + 25c per tap | 1.6% per tap-and-go [src] |
| Online / e-invoice card rate | Stripe 1.75% + 30c online | 2.2% online, 1.9% manual entry [src] | |
| Invoicing | GST invoicing + ABN on every invoice | Yes | Square Invoices (basic; ABN not native) [src] |
| Bookings | Customer-facing online booking widget | Included on all plans | Square Appointments (separate product) [src] |
| CRM | Full contact records, history, follow-up | Yes | Customer Directory (basic profiles) [src] |
| Accounting | P&L, balance sheet, GST tracking | Yes | No |
| GST / BAS | Quarterly BAS-ready reports (G1, 1A, 1B) | Yes | Via Xero/MYOB add-on only [src] |
| Quotes & jobs | Quote → job → invoice pipeline | Yes | Estimates in Invoices; no job pipeline [src] |
| Marketing | Email campaigns + Google review requests | Yes | Square Marketing (paid add-on, per send) [src] |
| Hospitality | Table service / menu / KDS | Hospitality vertical (orders + menu) | Square for Restaurants (deep, mature) [src] |
| Hardware | Branded POS hardware ecosystem | BYO via Stripe Terminal | Square Reader / Stand / Register / Kiosk [src] |
| Mobile | Native iOS + Android | iOS + Android | iOS + Android POS apps [src] |
| AU tax built-in | GST, ABN validation, AUD-native | Built for AU from day one | US-built; GST/ABN bolted on [src] |
| Pricing model | Software cost vs per-transaction fees | Flat $0–$69/mo, no per-sale software cut | Free software + fee on every sale [src] |
| Per-location billing | Premium tiers charged per location | Per business, not per location | $29–$69/mo per location [src] |
| Starting price (AUD, inc. GST) | From $0/mo | From A$0/mo | |
| Inc. GST · Per business · No per-sale software cut | Free + fee per sale · Restaurants/Appointments tiers per location |
Where Square wins
Square has spent since 2009 building one of the best card-present experiences on the market, and for a café, food truck, market stall, or salon front desk where the POS is the counter, it is hard to beat. The Square hardware range (Reader, Stand, Terminal, Register, and self-serve Kiosk) is first-party, fast to set up, and tightly integrated with the POS app, and Square for Restaurants has mature table service, coursing, and kitchen display features. For high-frequency, low-ticket retail and hospitality where every second at the till counts, Square’s 1.6% tap-and-go fee and dedicated hardware ecosystem are genuinely strong — if the front-of-house terminal is the centre of your business, you may not need to leave.
Where OneBookPlus wins
Accounting and BAS are bundled, not a separate Xero bill. Square is a payment processor and POS — its fees page lists no profit-and-loss, balance sheet, or BAS reporting, so Australian Square users run Square + Xero ($35+/month) and reconcile takings into a second system each quarter. OneBookPlus ships full accounting, GST tracking, and BAS-ready summaries (G1, 1A, 1B) inside the same subscription — one source of truth, no quarter-end reconciliation tax.
You pay for software once, not a cut of every sale. Square’s model is free software plus a fee on each transaction — 2.2% per online sale and 1.9% per manually-keyed card — which compounds fast for higher-ticket service work like trades, allied health, and professional services. OneBookPlus charges a flat $0–$69/month per business and processes cards through Stripe (1.75% + 30c online, 1.7% + 25c tap), so a service business invoicing larger jobs typically keeps more of each payment.
A real CRM, bookings, and marketing — not just a Customer Directory. Square’s point-of-sale gives you a basic customer directory, and bookings live in a separate Square Appointments product billed per location, while marketing emails are a paid add-on. OneBookPlus connects one client record across bookings, quotes, invoices, payments, and accounting, and includes an online booking page, email campaigns, and automated Google review requests — the after-the-sale machinery a card terminal was never built to run.
Why switch
Square is built around POS and card payments. OneBookPlus gives you a complete business platform with invoicing, CRM, online bookings, email marketing, and accounting — so you can manage everything from one dashboard instead of juggling multiple tools.
Square doesn't include accounting, P&L reports, or BAS summaries. With OneBookPlus, your invoices, expenses, and payments automatically feed into your accounting reports and ATO-ready BAS summaries — no separate accounting software needed.
Square doesn't offer CRM or contact management. OneBookPlus includes a full CRM so you can track client history, send follow-ups, manage leads, and build lasting relationships — all connected to your invoicing and booking data.
OneBookPlus is built from the ground up for Australian businesses. GST calculation, ABN validation via the Australian Business Register, ATO-compliant BAS summaries, and AUD formatting are all included from day one — not retrofitted.
FAQ
For most Australian small businesses, yes. Square is an excellent POS and payment processor, but it doesn't include CRM, accounting, bookings, or marketing tools. OneBookPlus gives you all of that plus GST-compliant invoicing, BAS summaries, and ABN validation in one platform from $0/month. If you primarily need a Point of Sale terminal and card reader, Square may still be the better fit. But if you want to manage your entire business in one book, OneBookPlus is the smarter choice.
Yes. OneBookPlus handles invoicing, payments, bookings, CRM, accounting, and marketing — covering far more than Square offers. You get GST-compliant invoicing, profit and loss reports, BAS tax summaries, email marketing, and an online booking page. For businesses that need more than just payment processing, OneBookPlus replaces Square and several other tools you'd normally pay for separately.
Yes. OneBookPlus integrates with Stripe for secure payment processing, allowing you to accept card payments on invoices and bookings. While Square focuses on in-person POS transactions, OneBookPlus handles both online and invoice-based payments with full GST compliance and automatic receipt generation.
Square's Free POS plan is $0/month but charges a transaction fee on every sale (1.6% tap-and-go, 2.2% online, 1.9% manually keyed). To unlock the deeper verticals you step up to paid tiers per location — Square for Restaurants Plus from $29/month and Square Appointments Plus up to $69/month, each billed per location. None of those tiers include accounting, so most Australian Square users add Xero ($35+/month) for BAS. OneBookPlus starts free and includes invoicing, CRM, bookings, full accounting with BAS, and marketing in one $0–$69/month subscription billed per business, not per location.
OneBookPlus is the best Square alternative for Australian service businesses that need more than a card terminal. Square is excellent at card-present POS and hardware, but it has no full accounting, no BAS reporting, only a basic Customer Directory rather than a real CRM, and it bills its restaurant and appointments tiers per location. OneBookPlus bundles GST-native invoicing, full accounting with BAS-ready summaries, a real CRM, online bookings, and marketing into one Australian-built platform from $0/month — so you replace Square plus the Xero, CRM, and booking tools you'd otherwise run alongside it.
OneBookPlus includes several features Square doesn't offer: full accounting with P&L reports, BAS/ATO tax summaries, CRM and contact management, online booking pages, email marketing campaigns, Google review requests, and quoting with one-click accept. Square is focused on payments and POS — OneBookPlus is a complete business operating system built for Australian compliance.
A BAS (Business Activity Statement) is the form GST-registered Australian businesses lodge with the ATO — usually quarterly — to report GST collected and paid, PAYG, and other tax obligations. OneBookPlus calculates 10% GST on every invoice and expense and generates ATO-ready BAS summaries directly from your live data, so you or your accountant can lodge with confidence. Square is a payment processor and POS; it does not produce BAS reports, so Square users typically add separate accounting software such as Xero or MYOB to prepare their BAS.
Square was built for the American market and it shows. GST handling is an afterthought, BAS reporting doesn't exist, and ABN validation isn't part of the platform. For Australian businesses, that means bolting on Xero or MYOB for accounting, a separate CRM for client management, and another tool for job tracking. OneBookPlus was built from the ground up for Australian compliance — GST, BAS, ABN, and AUD are native, not retrofitted.
Where Square stops at the point of sale, OneBookPlus follows the full lifecycle of a customer relationship: from the first enquiry through quoting, booking, job delivery, invoicing, payment collection, and follow-up marketing. Your bank feeds reconcile payments automatically, and every transaction flows into your P&L and BAS summaries without manual data entry.
OneBookPlus is ideal for Australian service businesses that need more than a payment terminal. If you're a restaurant managing bookings and supplier invoices, a salon tracking client history and sending marketing emails, or a trades business quoting jobs and chasing payments — you'll get far more value from OneBookPlus. Businesses that primarily need a hardware POS terminal for high-volume retail transactions may still prefer Square's dedicated card reader ecosystem.
Create your free OneBookPlus account and you're up and running in minutes. Set up your services, connect your bank account for automatic payment matching, publish your online booking page, and send your first GST-compliant invoice. Import your existing client list to keep your history intact. No credit card required, no transaction fees on invoices, and no US-centric workarounds for Australian tax compliance.
Is it right for you?
Service businesses invoicing larger jobs.
Trades, allied health, consultants, and other appointment-based businesses send fewer, higher-value invoices — exactly where Square’s 2.2% online and 1.9% manual-entry fees bite hardest. OneBookPlus gives you GST invoicing with one-click quote acceptance, lower Stripe rates on higher-ticket payments, and a job pipeline Square’s POS simply doesn’t have.
Anyone tired of running Square + Xero + a CRM.
If your takings live in Square but your accountant needs Xero for BAS, your client list sits in a spreadsheet, and your bookings are in Square Appointments at $69/month per location, you’re paying for — and reconciling — four systems. OneBookPlus folds invoicing, accounting, BAS, CRM, bookings, and marketing into one bill from $0/month.
Businesses that want to win the next booking, not just ring up this one.
Square ends at the sale. If you want an online booking page, automated email campaigns to past customers, and Google review requests that fire after each completed job, OneBookPlus includes the after-the-sale machinery as standard rather than as a per-send Square Marketing add-on.
When Square might still be the better fit:
If your business is a café, restaurant, market stall, or retail counter where high-volume, low-ticket card-present sales run all day, the terminal is your front desk, and you rely on Square’s first-party hardware and Square for Restaurants table-service and kitchen-display tooling, Square’s POS specialism is genuinely deeper than OneBookPlus. Many such businesses keep Square at the counter and add OneBookPlus behind it for accounting, BAS, CRM, and marketing.
Migration guide
Export your Square customers and item catalogue
In the Square Dashboard, export your Customer Directory and Item Library as CSV files. Import the customers into the OneBookPlus CRM — names, emails, phone numbers, and notes map across — and bring your items in as services or products. Your Square account stays live as a read-only archive of past sales.
Set ABN, GST, Stripe payments, and your booking page
Enter your ABN and GST settings so every invoice is ATO-compliant, connect Stripe to take card payments on invoices and bookings, and publish your online booking page. This takes about 15 minutes and replaces the Square Invoices, Square Appointments, and ad-hoc accounting setup in one pass.
Run takings through OneBookPlus — or keep Square at the counter
Start sending quotes and invoices from OneBookPlus and let every payment flow straight into your P&L and BAS summaries. If you still need Square’s card-present hardware for in-store sales, keep the terminal and reconcile its daily takings into OneBookPlus — you get the POS you like at the counter and full accounting, CRM, and marketing behind it.
Join other Australian businesses who chose OneBookPlus over Square.
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About this comparison
Feature claims about OneBookPlus reflect what is shipping today on onebookplus.com.au. Square pricing and feature claims were last verified against Square’s public Australian product pages on the date below; vendor pricing changes frequently, so check the Square website for your specific situation before making a decision.
Disclosure: OneBookPlus publishes this comparison and stands to benefit if you switch. We aim to compare like-for-like on capability and Australian tax compliance — if you spot something out of date, email hello@onebookplus.com.au and we’ll review it.
About the author
Founder & CEO, OneBookPlus
Bishal has over a decade of experience in digital marketing, web development, and small business consulting across Australia. Bishal regularly assists Australian small to medium businesses with software stack consolidation — including the trade-offs of moving from Square to an integrated platform. The comparison above is informed by direct migration experience, not a single read of the Square marketing site.
Last reviewed and updated: May 2026 by Bishal Shrestha
From the blog
Practical guides and explainers from the OneBookPlus blog, grouped by topic.