For Hotels, Motels, BnBs & Holiday Rentals
The PMS Australian Hosts Wish They Had Years Ago
Win the direct booking before Booking.com takes its 15% cut.
Stays board, rate calendar, iCal & channel sync, a commission-free direct booking engine, pre-arrival check-in, housekeeping and NSW PID / VIC levy compliance — built for the AU market, not a 200-room resort. All-in-one for $0–$69/mo — replaces Little Hotelier + SiteMinder + Xero.
Free forever for one property. No monthly contracts. Australian-hosted.
Free Tools & Resources
Reference material for owners and operators
Start a Cafe or Restaurant
8-step founder guide — ABN, GST, food licence, fit-out, liquor, insurance, suppliers, opening week.
Open →InteractiveMenu Item Pricing Calculator
Interactive estimator — food cost %, labour, overhead, GP target, and final menu price.
Open →ReferenceFood Safety Supervisor by State
FSS certificate requirements per state, refresher cycles, and when an Allergen Aware course is mandatory.
Open →Operator GuideRestaurant Industry Award (MA000119)
Plain-English MA000119 — Level 1–6 classifications, Saturday/Sunday penalties, casual loading, junior rates.
Open →ReferenceHospitality Insurance Guide
Public liability, food/product liability, liquor liability, business interruption, glass — coverage and premium ranges.
Open →Key takeaways
5- OneBookPlus is a unified property management system, channel manager, and direct booking engine for AU hotels, motels, BnBs, holiday rentals, and caravan parks — replacing stacks like Little Hotelier (~$120/mo), RMS Cloud (~$280/mo), or SiteMinder (~$190/mo) on a free starter plan.
- Direct bookings via your /stay/your-slug page are commission-free, versus 15-18% commission on Booking.com or 14-16% host fees on Airbnb — operators have recovered $5,000+/month within 6 months of promoting their direct URL.
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- Built-in NSW Property ID (PID) registration tracking and the 180-night Greater Sydney non-hosted short-term rental cap counter alert at 90% and 100% so you don't breach the cap and trigger a fine.
- Victoria's Short Stay Levy (7.5% on stays under 28 nights, in force since 1 January 2025) is calculated on every applicable booking and reported quarterly to the State Revenue Office.
- Free iCal sync with Airbnb, Stayz, Booking.com, Vrbo, and Agoda lands inbound holds within 15 minutes; the optional Channel Manager app adds direct API connections to Expedia, Wotif, Trip.com, and Agoda for higher-volume properties.
The average 6-room property saves $200+/mo replacing Little Hotelier + SiteMinder + Xero + Mailchimp with OneBookPlus — before a single recovered Booking.com commission.
See your savingsTrusted by AU accommodation operators
200+
Properties live across AU
$1.2M
OTA commission saved by direct bookings (12 mo)
30 min
Median time from signup to first room sold
4.8/5
Average operator rating across reviews
“Replaced 4 different tools — Airbnb iCal, a paper folio book, Mailchimp, and a Google Sheet of bookings. Saving us $300/mo and one full evening a week.”
“The NSW PID night-cap tracker has paid for itself ten times over. We were heading for a fine without realising.”
“Our cleaner has the link bookmarked on her phone. She marks rooms ready in 2 taps and we know what's up before guests arrive.”
Live demo
Try the booking widget — right here
This is the same iframe operators paste onto Wix, Squarespace, or their existing site. Pick dates, see live rates pulled from the demo property's rate calendar, submit a hold — it all works.
↑ This is a live iframe — every operator on OneBookPlus gets a URL like /embed/stay/your-slug to paste anywhere.
Complete accommodation toolkit
Built for AU SME hosts
From the front desk to OTA distribution, STR compliance to rate calendars — every feature an Australian accommodation business actually needs in one place.
Stays & arrivals board
See today's check-ins, check-outs, and in-house guests on one screen. Pre-arrival ✓ badges show who's already submitted their ETA + party + special requests via the public check-in portal.
Rooms & rate calendar
Define room types and inventory once. Per-night rate calendar with weekend uplift, min-LOS restrictions, and CTA/CTD closures. Bulk-apply weekend rates across the next 8 weeks in one click.
Direct booking engine
Public booking page on your domain — every guest who finds you direct skips the 15% Booking.com / Airbnb commission. Branded with your logo and brand color, mobile-first, includes guest acknowledgement email. Embed your booking on Wix / Squarespace / WordPress in one line of code.
iCal sync (free)
Two-way calendar sync with Airbnb, Stayz, Booking.com, Vrbo, Agoda. Inbound holds appear on your stays board within 15 minutes. Outbound feed publishes back so OTAs never sell a night you're already booked.
Pre-arrival check-in
Token-based public link sent to every guest before arrival. They submit ETA, party names, special requests, and accept terms — saving 5 minutes per check-in at the front desk.
STR compliance (AU)
NSW PID + 180-night Greater Sydney cap counter, VIC 7.5% Short Stay Levy calculation, QLD council permit tracking. Automatic alerts when you're approaching a cap so you don't accidentally breach.
Housekeeping board
Today's room status at a glance: needs cleaning (today's check-outs), in-house DND, arriving today, available, out of service. Mobile companion app for housekeepers (iOS + Android).
Channel manager (coming)
Real-time API connections to Booking.com, Expedia/Wotif/Hotels.com, Airbnb, Agoda, Trip.com/Ctrip, HotelTonight. One install, configure each channel as you go. Includes commission reconciler.
Built-in invoicing & GST
GST-compliant guest invoices, deposit tracking, OTA commission accruals, daily revenue posting to Xero or MYOB. BAS-ready reports for your accountant.
Free for one property · No credit card · Cancel anytime
Free Website Included
Your property business gets a website. Free.
Stop paying $30–80/mo to Wix or Squarespace — and skip the $1,500–3,000 up-front for a designer. Every OneBookPlus host gets a branded booking page on the free plan. Want it on your own domain like a proper business website? $15/mo and we host it for you.
your-business.onebookplus.com.auoronebookplus.com.au/book/your-businessyourbusiness.com.au— custom branded domain, we host the site24/7 emergency callout booking
A guest books a room at 11pm via your /stay page while the front desk is closed. The hold lands on your stays board tagged direct — zero Booking.com or Airbnb commission, ready for a one-click confirm in the morning.
Branded with your colours, logo & licence
Brand color picker in settings. Logo upload. Trade licence number shown on every page so customers know you're legit.
Show service prices upfront
Queen room from $189/night. Family cabin $245/night. Customers see prices before booking — kills the price-shopping phone calls.
Mobile-first — looks great on phones
70%+ of property searches happen on phones. Your booking page is built mobile-first; loads in under 2 seconds on 4G.
Bring your own domain — we host the site
Already own yourbusiness.com.au? Add the Booking Website app ($15/mo) and point your domain at the booking page we host for you. We don't sell domains — keep yours wherever you registered it.
Local SEO baked in
Schema.org markup for property services + suburbs you cover. Google finds you for 'accommodation in [town]' searches.
Hosts website cost — typical
What hosts pay for a website
- $30–50/mo
Website builder
Wix, Squarespace or similar
- $15–40/mo
Web hosting + SSL
Bundled in builders; separate if custom site
- $1,500–3,000
Designer (one-off)
Only if you want a custom-built site
- $12/mo
Bookings on Calendly
Separate from your website
Typical recurring total
~$60–100/mo
+ $1,500–3,000 up-front if you hire a designer
With OneBookPlus
Included on every plan
- Branded booking page — free plan
- Hosting + SSL — free plan
- 24/7 customer self-booking — free plan
- Connect your own domain — +$15/mo (BYO)
Your total
$0–15/mo
See it in action
The screens you'll actually use.
Not mockups — the real product screens for running a property day to day.
Stays & arrivals board
Today's check-ins, check-outs and in-house guests on one screen, with pre-arrival ✓ badges from the public check-in portal. Confirm a Booking.com hold or a direct /stay booking with one click.
Rooms & rate calendar
Per-night rates with weekend uplift, min-LOS and CTA/CTD closures. Bulk-apply Schoolies-week or Easter rates across the next 8 weeks; the outbound iCal feed keeps Airbnb and Stayz from double-selling a night.
GST folio & OTA commission reconciler
GST-compliant guest folios with deposit tracking, plus a commission accrual line on every Booking.com and Expedia stay. Daily revenue posts to Xero or MYOB so your BAS is ready without re-keying.
Every accommodation business
Hotel, BnB, holiday rental, caravan park
Pick your subtype at signup — sample inventory and onboarding copy adapt automatically. The same PMS works the same way regardless of size or type.
Hotels
Full-service properties with F&B and events
Motels
Drive-up and roadside accommodation
Bed & Breakfasts
Owner-operated guest houses
Holiday Rentals
Single-property short-term rentals
Multi-property STR
Hosts with multiple Airbnb / Stayz listings
Serviced Apartments
Self-contained, longer-stay units
Hostels
Dorms, bunks, working-holiday market
Caravan Parks
Powered sites, cabins, camp grounds
Boutique Lodges
Eco-lodges, glamping, farm stays
Pub Accommodation
Country pub upstairs rooms
From signup to first booking
Live in 30 minutes
- 1
Sign up + pick your accommodation subtype
Choose hotel, motel, BnB, holiday rental, multi-STR, hostel, caravan park, lodge, serviced apartments or pub accommodation. Subtype-aware sample rooms appear automatically.
- 2
Add your rooms (or import from Airbnb)
Define room types with rates, then add physical rooms. Already on Airbnb? Paste your iCal feed and existing bookings flow in within 15 minutes.
- 3
Share your direct booking URL
Your /stay/your-slug page is live the moment you have one room. Add it to your website footer, email signature, and Google Business Profile to start collecting commission-free bookings.
- 4
Confirm holds, check guests in
Direct bookings land as 'holds' for you to confirm. Guests get an automatic acknowledgement email; you get a notification with a one-click confirm. Email guests their pre-arrival check-in link from the dashboard.
- 5
Stay compliant + organised
NSW PID and 180-night cap tracked automatically. VIC 7.5% levy calculated on every applicable stay. Housekeeping board shows what needs cleaning today. Daily Xero/MYOB sync (paid app) keeps your accountant happy.
Most hosts paste their iCal feed and sell their first direct room within 30 minutes of signup
vs. Little Hotelier, RMS, SiteMinder
Built for owner-operators, not 200-room resorts
Big PMS suites are powerful but priced for chains and require setup consultants. OneBookPlus gives a single property the same toolset at a fraction of the cost — and you can start free today.
| Feature | OneBookPlus | Little Hotelier | RMS Cloud | SiteMinder |
|---|---|---|---|---|
| Free starter plan | ✓ | — | — | — |
| Direct booking engine (commission-free) | ✓ included | Add-on | Add-on | Bundled |
| iCal channel sync (Airbnb / Stayz / Booking.com) | ✓ included | ✓ | ✓ | ✓ |
| AU STR compliance (NSW PID, VIC levy, QLD councils) | ✓ built-in | — | — | — |
| Housekeeping board + mobile cleaner PWA | ✓ included | ✓ | ✓ | — |
| Invoicing + GST + accounting | ✓ full Xero-level | Basic | Limited | — |
| Restaurant POS + KDS for in-house F&B | ✓ optional | — | Add-on | — |
| Per-room monthly cost (1 prop, 6 rooms) | from $0 | ~$120 AUD | ~$280 AUD | ~$190 AUD |
| Setup time | 30 minutes | 1-2 weeks | 2-4 weeks | 1-2 weeks |
| AU support, no consultant required | ✓ | Phone-tag | Consultant | Phone-tag |
Competitor pricing estimates based on publicly listed AU plans for a single 6-room property as of May 2026. We don't collect a per-room fee — your plan price is the same whether you have 1 room or 50.
One day, written by itself — a day of an Australian motel run on OneBookPlus
Scroll through the day from morning to 5pm: the AI receptionist answers and books a missed call, the work runs from the app, the GST invoice is sent on the spot, payment lands and the books balance themselves, a five-star review is requested automatically, and the day closes with the ledger already written.
8:00am
Mid checkout rush
A call you'd have missed.
A family of four wants a room for tonight. They call the first motel on Google — yours — while you're juggling six departures.
AI Receptionist
Answered. Booked. No commission.
The AI answers in two rings, books two nights direct and texts a check-in link — no Booking.com clipping $74 off the top.
At the front desk
They just walk in.
Arrival card on the iPad: ETA, rego and details already in through the check-in link. Room 9 is ready and inspected.
Check-in
Folio raised on the spot.
One tap raises the folio with a pay link — GST itemised, no paper registration card, no end-of-month catch-up.
Back to the board
Paid. Posted. Balanced.
The card payment lands, the stays board updates, and $44.55 GST is set aside for BAS.
Reputation on autopilot
Five stars, requested at the right moment.
This morning's departing guest gets an automatic review ask at the right moment — and leaves five stars.
The day closes itself
Your books, already written.
Eight rooms turned, one direct booking won. The book did the rest.
$0
collected
0
admin tasks done by AI
0
evenings lost
Property pricing
Three plans. All built for AU hosts.
Start free on one property, upgrade when the room nights justify it. No per-room fee, no setup consultant, no lock-in contract. Cancel any time.
Free
$0/forever
Sell your first commission-free room today — no credit card.
- One property, up to 25 stays/month
- Direct /stay booking page (0% commission)
- Free iCal sync (Airbnb, Stayz, Booking.com)
- Stays board + rate calendar
- Pre-arrival check-in portal
- GST-compliant guest folios
Starter
$29/mo
Replaces Little Hotelier + Xero + your booking-page builder.
- Everything in Free
- Unlimited stays + room types
- Stripe deposits + card holds (100% to you)
- Weekend uplift, min-LOS, CTA/CTD rules
- Housekeeping board + cleaner share links
- NSW PID + VIC Short Stay Levy tracking
- Accounting, P&L & BAS reports
- 3 team members
No card · Drops to Free if you don't upgrade
Growth
$69/mo
For hosts running a portfolio and chasing more direct demand.
- Everything in Starter
- Channel Manager (Booking.com, Expedia, Wotif, Agoda APIs)
- OTA commission reconciler
- 12-month iCal backfill + occupancy heatmap
- Two-way guest SMS + review requests
- Google & Facebook Ads management
- AI bank transaction categorisation
- 10 team members
Prices in AUD inc. GST. Marketplace apps (Channel Manager, Revenue Operations) billed separately. Stripe processing fees apply to card payments (1.7% + 30¢ AU cards). Full plan comparison →
Already on another PMS?
Switching from Little Hotelier, RMS Cloud or SiteMinder?
Most hosts move across in a single evening. Paste your Airbnb, Stayz and Booking.com iCal feeds into the Channel Manager backfill wizard, set your rooms and rates, and you're selling direct before the first arrival tomorrow — no consultant, no 2-week onboarding.
- 1Paste your Airbnb / Stayz / Booking.com iCal feeds — 12 months backfill in (5 min)
- 2Define room types, base rates and weekend uplift (10 min)
- 3Set your NSW PID / VIC levy state, deposit policy and add your /stay link to Google (15 min)
- 4Cancel your old PMS subscription tomorrow morning — coffee in hand
Switch from
FAQ
Common questions
Will this work for my property type?+
Yes — OneBookPlus supports hotels, motels, BnBs, serviced apartments, holiday rentals, multi-property STR hosts, hostels, caravan parks, boutique lodges and pub accommodation. Every feature works the same way regardless of your subtype; only the onboarding tour and sample data are tailored.
How does direct booking save me commission?+
When a guest books through Booking.com or Expedia, you pay 15-25% commission per booking. Every booking that lands on your direct booking page (URL: /stay/your-business-slug) costs you nothing in OTA commission. We've seen properties recover $5,000+/month within their first 6 months by promoting their direct URL alongside OTA listings.
Do I have to manage my OTAs separately?+
No. Free iCal sync covers most small hosts (Airbnb, Stayz, Booking.com all support it). For higher-volume properties, our Channel Manager app provides direct API connections so rate and availability changes push everywhere in seconds. Reservations land on your dashboard automatically with the channel labelled.
What's NSW PID and 180-night cap tracking?+
Since 2021, NSW Greater Sydney non-hosted short-term rentals are capped at 180 nights/year, and every property must register a PID (Premises Identification). OneBookPlus tracks both — set your state and PID once, and we count the nights against the cap automatically with alerts at 90% and 100%.
What does VIC Short Stay Levy mean for me?+
From 1 January 2025, Victoria charges a 7.5% Short Stay Levy on bookings under 28 nights. OneBookPlus calculates the levy on every applicable stay automatically and shows it as a line on the stay detail. You collect from the guest and lodge with SRO quarterly.
Can I try the demo before signing up?+
Yes — the OneBookPlus Hotel demo is publicly viewable. Browse rooms, stays, the rate calendar, the housekeeping board, the loyalty program, the team roster, and the marketplace as a logged-in user. No data entry — just look around to see what a populated property looks like.
How much does it cost?+
The Free tier covers a single property with up to 25 stays/month. Paid plans start at $29/mo for higher volume. Marketplace apps (Channel Manager, Guest Experience Suite, Revenue Operations) are billed separately when you install them — the core PMS is always free to start.
Is direct booking really commission-free?+
Yes. The booking page that comes with your account (/stay/your-slug) takes zero commission — every dollar the guest pays is yours minus standard payment processor fees if you wire up Stripe (typically 1.7% + 30c in AU). Compare that to Booking.com's 15-18% or Airbnb's 14-16% host fee.
How do guest comms work?+
When a guest books, three SMS touchpoints fire automatically: a check-in link 3 days before arrival, a welcome message on arrival morning, and a review request the day after check-out. Email versions also exist; both are operator-configurable from Settings. Guests with no phone fall back to email.
Can my cleaner update room status without a login?+
Yes — the housekeeping app generates per-cleaner share links (a URL like /clean/abc123) you text to your casual cleaners. They tap to mark rooms clean / dirty / inspected from their phone. No login, no app install, just a link.
What about deposit / pre-payment for direct bookings?+
Configure a deposit policy (none, % of total, flat amount, or first-night) in Settings → Payments. Once you connect Stripe, deposits are captured as refundable card holds at the time the guest submits the booking, and you capture them when you confirm the stay. Operator gets 100% — no platform fee.
Switching from another tool — can I import my booking history?+
Yes. The Channel Manager has a 'Backfill 12 months from existing iCal feed' wizard that pulls past Airbnb / Stayz / Booking.com bookings into your reports and occupancy heatmap on day one. Skips duplicates if you re-run it. So your new dashboard isn't empty when you log in for the first time.
Can guests reply to the SMS we send them?+
Yes. Two-way SMS works out of the box — when you send pre-arrival or arrival-day messages from the platform, guest replies land directly in the in-stay conversation thread on the stay detail page. No separate inbox to check.
How OneBookPlus Works for Hotels
Most small Australian properties are run on a tangle of OTA extranets, an Airbnb iCal feed, a paper folio book, and a Google Sheet that never quite agrees with the bank. You re-key the same booking into Booking.com, Stayz and your calendar; you photocopy the registration card; and at the end of the night you tally the takings by hand. Every reservation through an OTA quietly hands over 15–18% on Booking.com or a 14–16% host fee on Airbnb, and the big PMS suites that promise to fix it — Little Hotelier at roughly $120/mo, SiteMinder around $190/mo, RMS Cloud near $280/mo — are priced for chains and want a setup consultant before you can sell a room.
OneBookPlus rebuilds the property around a single stays board. Every check-in, check-out and in-house guest sits on one screen, with pre-arrival ✓ badges from the public check-in portal. Your commission-free direct booking page lives at /stay/your-slug the moment you have one room — paste it into your Google Business Profile, your email signature and your website footer, and every guest who books there keeps you the full nightly rate minus only Stripe's 1.7% + 30¢. Free iCal sync with Airbnb, Stayz, Booking.com, Vrbo and Agoda lands inbound holds within 15 minutes and publishes an outbound feed so the OTAs never oversell a night you've already filled.
Your Daily Workflow
The day starts on the arrivals board: pre-allocate rooms to the guests who've already submitted their ETA, confirm overnight direct holds with one click, and bulk-apply long-weekend or festival rates across the next eight weeks with weekend uplift and a min-LOS rule. As guests check out, the housekeeping board flips rooms to “needs cleaning”; your casual cleaner works off a /clean share link with no login, marking rooms inspected from their phone. Each stay produces a GST-compliant folio with deposit tracking, and the OTA commission reconciler flags any Booking.com or Expedia stay where the channel under-remitted.
Bank Feeds & Accounting
Connect your business bank account via CDR Open Banking and transactions flow in daily. Stripe deposits and direct-booking payments match against open folios automatically; OTA payouts net of commission reconcile against the accrual the system already posted; linen, cleaning and OTA commission categorise as cost of sales. Daily revenue posts to Xero or MYOB so there's no end-of-month re-keying. Come BAS time the GST summary is already prepared — GST collected on room nights and extras, GST credits on purchases — exportable in one click or shared straight to your accountant.
Getting Started
Sign up free — no credit card, no lock-in. Pick your subtype (hotel, motel, BnB, holiday rental, multi-property STR, hostel, caravan park, lodge, serviced apartments or pub accommodation) and OneBookPlus pre-loads sample room types and an AU chart of accounts. Paste your existing iCal feeds and the Channel Manager backfills 12 months of Airbnb / Stayz / Booking.com history so your dashboard isn't empty on day one. Set your state so the NSW Property ID and 180-night Greater Sydney cap, or the Victorian 7.5% Short Stay Levy, track automatically. Most hosts sell their first commission-free direct room within 30 minutes of signing up.
Stop juggling 4 spreadsheets and 6 OTA extranets.
Start free. Set up in 30 minutes. Cancel any time.
15-minute personalised walkthrough. We'll show your subtype-specific setup (BnB / motel / multi-property STR / etc.) live.
Authoritative sources
Where the regulatory and compliance facts on this page come from
Australian short-term and accommodation operators sit under state STR registration schemes, the Victorian short-stay levy, the national hospitality award, and Australian Consumer Law. We cite the primary bodies for the claims on this page so you can verify directly.
- NSW Planning — Short-term rental accommodation (PID register & 180-night cap) ↗ — Premises Identification requirement and the Greater Sydney non-hosted 180-night limit.
- State Revenue Office Victoria — Short Stay Levy ↗ — The 7.5% levy on stays under 28 nights, in force from 1 January 2025, and quarterly lodgement.
- Queensland Government — Short-term rentals & council permits ↗ — Local-government registration and permit requirements for QLD short-stay accommodation.
- Hospitality Industry (General) Award 2020 (MA000009) ↗ — Modern award covering front-desk, housekeeping and accommodation staff conditions.
- ACCC — Consumer guarantees ↗ — Australian Consumer Law guarantees that apply to accommodation cancellations and refunds.
- Australian Hotels Association (AHA) ↗ — Peak body for hotels, pubs and accommodation across Australia.
About the author
Bishal Shrestha
Founder & CEO, OneBookPlus
Bishal has over a decade of experience in digital marketing, web development, and small business consulting across Australia. OneBookPlus is built and supported from Melbourne for Australian accommodation businesses. The hotel features documented here — PMS, channel manager, direct booking, STR compliance — are what's live in the platform today.
Last reviewed and updated: by Bishal Shrestha
Built-in AI
Can’t get to the phone? Your AI can.
You're slammed on the floor — the phone keeps ringing with bookings and enquiries you never get to.
OneBookPlus
AI Receptionist · incoming call
“Table for six this Friday night?”
If you don't answer, the AI books it — Dinner · Fri 7:30pm · 6 guests — and texts a confirmation.
Free for one property
30-min setup · No card · Commission-free direct bookings