Guests fill in ETA, party and requests before they arrive
Key takeaways
4Public token-based check-in link per stay. Guests open it from email or SMS, submit ETA + party + special requests + accept terms. You see it on the stay detail with a green ✓ badge.
Each stay gets a unique token-based check-in link
The guest opens it from your confirmation email or SMS — no app, no login
They submit ETA, party size and special requests, and accept your terms
It lands on the stay detail with a green check so the front desk knows they're prepped
Always free — pair it with the Guest Experience Suite for the full guest-messaging stack
Apps that work great with Pre-arrival Check-in.
About OneBookPlus apps
OneBookPlus apps aren't external integrations stitched together with Zapier or n8n — they're native modules installed inside the same platform you already use for invoicing, bookings, CRM, and accounting. That means Pre-arrival Check-in reads from and writes to the same customer records, financial entries, and calendar events as every other module, with no scheduled sync delays and no risk of data drift between systems.
Because the marketplace runs inside OneBookPlus, billing is consolidated. Pre-arrival Check-in is included free with every plan, so installation just enables the feature in your dashboard. Cancellation is one click and never reaches into your data — uninstalling an app removes the feature from the UI but preserves the underlying customer, invoice, and booking records, so reinstalling later picks up exactly where you left off.
Every app in the marketplace is built specifically for the Australian small and medium business context: GST and ABN handling are first-class concerns, dates render as DD/MM/YYYY, currency defaults to AUD, and the underlying compliance plumbing (BAS summaries, ATO-friendly records, AHPRA / NDIS / Fair Work checkpoints where relevant) is shared across modules. New Zealand businesses are supported with NZ tax and timezone defaults using the same code paths.
For a side-by-side of which features ship as core modules versus which require an installed app, see the features page. For pricing across plans and which apps are bundled at each tier, see the pricing page.
Common questions about Pre-arrival Check-in and the OneBookPlus app marketplace.
Open your OneBookPlus dashboard, go to App Marketplace, and click Install on Pre-arrival Check-in. Setup takes under 2 minutes — no separate accounts or downloads needed.
Yes — this app is included free with every OneBookPlus plan.
Yes. There are no lock-in contracts on any OneBookPlus app. Uninstall from your dashboard at any time and billing stops at the end of the current period.
Yes. OneBookPlus uses bank-grade 256-bit encryption, runs on Australian-hosted infrastructure, and we never sell or share your business data with third parties.
Built in Melbourne, AU
ATO-ready from day one
256-bit encryption
No credit card needed
About the author
Founder & CEO, OneBookPlus
Bishal has over a decade of experience in digital marketing, web development, and small business consulting across Australia. This app sits inside the OneBookPlus marketplace, designed and maintained for Australian small to medium businesses. Pre-arrival Check-in is part of a single platform that connects invoicing, bookings, CRM, accounting, and marketing — so installing apps adds capability without adding logins.
It's free — install it in one click and start using it today.
Last reviewed and updated: by Bishal Shrestha
Industries
Every app in the marketplace is built into the same platform — so Pre-arrival Check-in reads and writes the same contacts, invoices, bookings, and accounting data as the rest of OneBookPlus. No separate logins, no manual sync, no double-entry.
Yes. OneBookPlus is Australian-owned, built in Melbourne, with GST, ABN validation, ATO-ready BAS reporting, and Australian bank integrations as the foundation — not an afterthought.
© 2026 OneBookPlus. Founded by Bishal Shrestha. Made in Melbourne.