Contracts, sites, scope. Run like clockwork.

Most Australian contract-cleaning operators run the business on a Google Sheet for the roster, a separate quoting doc for each tender, Xero for the books, and a folder of phone photos that nobody can find when a facility manager disputes whether the kitchen got done. The scope of work lives in the signed contract PDF; the cleaners' sign-ins live in a paper book at each site; and the Certificate of Currency renewal sneaks up every year, threatening to put you in breach of the contract just when procurement asks for it. As you win your third and fourth contract — say a strata building in Carlton, two retail tenancies in a Westfield, and a medical centre — the spreadsheet stops scaling and the proof-of-service queries start eating your evenings.

OneBookPlus rebuilds the operation around the contract. One client can hold many sites, each with its own scope-of-work checklist, access notes, billing rate and recurring after-hours schedule. Your cleaners see only their assigned sites on their phones — address, alarm code, scope list — the moment they clock in. They stamp before/after photos against each scope item, so when a building manager queries the foyer, the time-stamped evidence ends the conversation instead of starting an argument. Periodic add-ons — quarterly carpet steam, six-monthly window cleans, an annual high-pressure pad scrub — schedule themselves ahead of the due date so nothing slips off the contract and quietly erodes your margin.

Your Monthly Workflow

The month runs on the contract calendar. Shifts roster against the Cleaning Services Award 2020 (MA000022) classification levels, with after-hours and weekend loadings applied automatically — office tenancies cleaned 9pm–3am, retail done pre-dawn before doors open. Cleaners clock in and out on the mobile PWA, capturing scope photos as they go. At month-end the system rolls each contract into a proof-of-service PDF and generates the invoices — one rolled-up invoice for the client, or split per site to separate cost-centres when a single facility manager pays for three buildings under different budgets. Periodic add-ons, after-hours loadings and 10% GST are applied without you touching a calculator.

Bank Feeds & Accounting

Connect your business bank account via CDR Open Banking and transactions flow in daily. Client payments match against open contract invoices automatically; consumables from Bunnings, RapidClean or a chemical supplier categorise as job costs; equipment, vehicle and the Certificate of Currency premium classify against the AI engine that learns your patterns. Come BAS time the GST summary is already prepared — GST collected on cleaning revenue, GST credits on supplies and equipment, net owing — exportable in one click for your accountant or lodged direct to the ATO via the Tax Lodgement app. Once turnover passes the $75,000 GST-registration threshold — which most operators clear inside their first full contract — every tax invoice already carries your ABN and the correct 10% GST.

Getting Started

Sign up free — no credit card, no lock-in. Choose “Cleaner” as your business type and OneBookPlus pre-configures commercial-cleaning scope templates (office, retail, medical, strata), an AU chart of accounts, and tax-invoice templates with your ABN. Import your clients and sites via CSV from Jobber, ServiceM8, CleanGuru or a spreadsheet, then store your $10–20M public-liability Certificate of Currency with a renewal-date reminder so a procurement request never catches you out. Connect your bank through the secure Open Banking flow. Most operators have their first multi-site contract rostered and their first scope-of-work proof captured the same afternoon.