Healthcare cleaning, audit-ready.

Most Australian medical-cleaning operators still run their compliance on a clipboard and a shared Google Sheet. The cleaner ticks a laminated checklist in the GP clinic at 6pm, the chemical register lives on a printed page taped inside the cupboard, and staff infection-control certificates sit in a folder on the operator's laptop. Then the practice manager calls on a Monday — a QIP surveyor is coming Friday for the practice's re-accreditation and needs six months of cleaning evidence by Thursday. Cue the Thursday-night spreadsheet panic: chasing cleaners for missing dates, photographing the chemical labels for ARTG numbers, and praying nobody used a red bathroom mop in a treatment room.

OneBookPlus rebuilds the operation around the facility and its zones. Each site — a 6-room GP practice, a dental surgery, a day procedure centre, an aged-care wing — is mapped to zones with scope intensity (waiting room, treatment room, sterile area, toilets, kitchen) and a per-zone chemical list referencing the TGA-registered (ARTG-listed) disinfectant and its claimed contact time. The cleaner works the zone on their phone, logs the chemical and batch number, time-stamps completion against NSQHS Standard 3, and photo-stamps key surfaces. If they log a red-coded mop head against a clinical zone, the cross-contamination check flags it before it becomes the auditor's #1 finding.

Your Daily Workflow

The day runs off recurring contracts — twice-daily reception cleans, end-of-day treatment-room resets, weekly deep cleans. Each cleaner sees a per-zone briefing on their phone; the supervisor sees a live board of which sites are done. Staff training expiry (Certificate III in Cleaning Operations plus the annual infection-control refresher) is tracked per person, so you don't walk into a contract renewal with a cleaner whose certificate lapsed last month. Every completed contract converts to a GST-compliant invoice with your ABN and a Pay Now link, and the audit-ready report generator can produce a 6- or 12-month service-delivery PDF — every clean, every cleaner, every chemical batch, every zone — for an ACHS, QIP or ACSQHC surveyor in about 90 seconds.

Bank Feeds & Accounting

Connect your business bank account via CDR Open Banking and transactions flow in daily. Facility payments match against open invoices automatically; chemical purchases from suppliers like Bunzl, Agar Cleaning Systems, Whiteley (Viraclean, Speedy Clean) and Diversey categorise as job costs; vehicle, PPE and equipment spend is classified by the AI engine that learns your patterns. Come BAS time, the GST summary is already prepared — GST collected on cleaning services, GST credits on chemical and equipment purchases, net owing — exportable in one click, shareable with your accountant, or lodged direct to the ATO via the Tax Lodgement app.

Getting Started

Sign up free — no credit card, no lock-in. Choose “Medical Cleaning” as your business type and OneBookPlus pre-configures healthcare zone templates, an AU chart of accounts, and invoice templates with your ABN. Import your facilities and contacts via CSV from Jobber, ServiceM8 or a spreadsheet, load your TGA / ARTG chemical register, and connect your bank through the secure Open Banking flow. Most operators log their first per-zone clean within fifteen minutes and have a facility's recurring contract running by the end of the day.